Cancellation Policy

RESERVATION CHANGE / CANCELLATION
 
Reservation Change
A reservation cannot be changed on the website. If you have made your reservation and wish to change it, please do so by direct email or direct telephone call as follows:
Email for support: info@vitalhotel.co.il
Tel. for inquiries: 03-7770000
 
Reservation Cancellation
If you made your reservation through the website, and wish to cancel it, please contact us by direct email or direct telephone call as follows:
Email for support: info@vitalhotel.co.il
Tel. for inquiries: 03-7770000
Please note that cancellation will be approved according to the cancellation policy and terms of your booking.
 
How to cancel
You can cancel a reservation made through the website with a “Reservation cancellation notice.” A reservation cancellation notice is a notification which the booking party conveys via any of the methods below, and includes the name of the booking party and that person’s ID number. If the reservation cancellation notice is given verbally, an additional identifier which was provided by the booking party on making the reservation will also be needed.
You can convey a reservation cancellation notice in any of the following ways:
  1. Verbally. Call 03-777000 or at the hotel reception at Vital Hotel, 14 Weizmann Street, Tel Aviv.  OR
  2. By email: info@vitalhotel.co.il
For further questions / requests / clarifications, please leave a message on Contact Us or call the reservations call center on 03-7770000 and we will get back to you as soon as possible.